Returns & Exchanges
At Bachan's, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all eligible retail items.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.
Ship the Package
Drop off your return package at any authorized carrier location and keep your tracking receipt for reference.
Receive Your Refund
After our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing